Dear Sophy, We are really sorry about the depilatory experience you have had. This type of reaction is extremely rare. When hair removal, the skin at the corner of the lips can be pinched and cause a slight erythema. Generally this erythema is resorbed in a natural way. In very rare cases it is transformed, causing a burning sensation. Is the problem still persistent? If this is the case, we advise you to consult a pharmacist first. It will give you a soothing and certainly moisturizing cream. If the problem persists, it is advisable to consult a dermatologist. We do not think this is a professional mistake, but simply an abnormal reaction of your skin that may be due to various factors, including stress and fatigue. Just for information, the technician who treated you has a very high level of qualification in aesthetics and an experience of more than 5 years. Regarding the treatment of the eye area and the feeling that you had to feel nothing, the technician informed us not to have used electrostimulation which, in this treatment, is not essential to obtain results. The previous technician certainly used, in addition to ultrasound and light therapy, this technology which gave you a different sensation. But the end result should not be changed.

Merci d'avoir partager votre expérience. Nous sommes très touchés par votre commentaire et cette belle note.

Merci d'avoir partager votre expérience. Nous sommes très touchés par votre commentaire et cette belle note.

Merci infiniment et à très bientôt.

Thank you very much for spending time sharing your positive experience. It is really appreciated.

Merci, Joëlle, pour cette note et ce commentaire aussi élogieux. Votre enthousiasme fait plaisir à lire, mais surtout il est très motivant pour la technicienne et l'ensemble de l'équipe. Au Plaisir de vous accueillir très prochainement,